Hotel Neptuno
Adults-only hotel (18+) for a grown-up, sociable vibe Central Playa Del Ingles location, walkable to everything Outdoor heated pool with fun waterslide and sun terrace Direct access to the famous Yumbo Centre and its gay scene Certified Sustainable Hotel meeting a GSTC-recognised standard Free Wi-Fi throughout
Overview
Hotel Neptuno is a sociable, adults-only base in the beating heart of Playa Del Ingles. With a heated pool and fun waterslide, direct access to the Yumbo Centre and an easy stroll to the vast sandy beach, it mixes sun-soaked downtime with Gran Canaria’s legendary nightlife. Expect friendly service, solid 4★ comforts and flexible board options that work whether you’re here for lazy pool days, clubbing, or both.
Gallery
16 photos
Map & location
Playa Del Ingles, Gran Canaria, Canary Islands, Spain
Right in the centre of Playa Del Ingles, Hotel Neptuno puts you at the heart of Gran Canaria’s liveliest resort. You have direct access to the Yumbo commercial centre for shopping by day and bars, clubs and drag shows by night, while the long golden beach of Playa Del Ingles is less than a kilometre away.
Behind the resort, dunes and promenades lead all the way to Maspalomas, and you’re within easy reach of other malls, restaurants and bus links for exploring the island.
- Playa Del Ingles beach 900m
- Maspalomas dunes 2.5km
- shops, bars and restaurants on the doorstep
- Approx. transfer time from airport 30 minutes
Facilities
Pool & outdoors
The hotel’s heart is its outdoor freshwater pool, complete with a playful waterslide that keeps the grown-ups smiling. A spacious sunbathing terrace with sunbeds and parasols wraps around the water, so you can move between sun and shade throughout the day. Pool towels are included, so there’s no need to pack your own.
The main pool is heated roughly from 1 November to 30 April (dates and temperature at the hotel’s discretion), making this a great winter-sun choice.
When you fancy the ocean, stroll about 900 metres down to Playa Del Ingles’ huge sandy beach, where a broad promenade, bars and watersports are waiting.
Spa, sports & wellness
Stay active in the compact **air-conditioned gym**, equipped with cardio machines and free weights, then unwind in the **sauna and steam room**. For extra pampering, book **beauty treatments** and massages (local charges apply).
You can expect:
– Gym with cardio kit and free weights
– Sauna and steam room
– Beauty and wellness treatments*
– Regular evening entertainment year-round, including karaoke and live music (programme varies by season)
– 24-hour reception with currency exchange* and luggage storage
The hotel also highlights its sustainability efforts and holds a **Certified Sustainable Hotel** label, meaning it has met a GSTC-recognised standard at the time of its last audit.
*Services marked with an asterisk carry an extra charge, payable locally.
Activities
? Relax by the heated outdoor pool and enjoy the waterslide
? Regular evening entertainment with karaoke and live music (year-round, programme varies)
?️ Work out in the air-conditioned gym with cardio kit and free weights
? Unwind in the sauna and steam room after a day in the sun
? Step straight into the Yumbo Centre for nightlife, cabaret and clubs just outside the hotel
Guest services
?️ 24-hour reception with helpful local tips
? Luggage storage for early arrivals or late departures
? Currency exchange services* on site
? On-site beauty treatments and pampering*
? Free Wi‑Fi throughout the hotel
♻️ Certified Sustainable Hotel working to GSTC-recognised standards
*Some services incur an extra charge, payable locally.
Food & drink
The main buffet restaurant serves a generous spread at breakfast and dinner, with show cooking and a mix of Canarian and international favourites. Expect theme nights and a relaxed, grown-up atmosphere; a smart dress code can apply in the evenings (long trousers requested for gentlemen).
You’ll have two bars to choose from:
– **Sotavento Bar** – a stylish cocktail bar open in the evening for pre-dinner drinks and post-club nightcaps.
– **Pool Bar** – keeps you topped up with drinks and light bites by the water and doubles as the à la carte lunch spot for All Inclusive guests.
All Inclusive and All Inclusive Plus typically include buffet breakfast and dinner in the main restaurant, à la carte lunch at the poolside snack bar with themed lunches twice per week, snacks at selected times between meals (minimum 3 hours per day) and a wide range of local and selected international branded wine, beer, spirits, cocktails, soft drinks and hot drinks for at least 12 hours a day (details can change by season – check on arrival). What All Inclusive typically includes.
Rooms
Double Room
Sleeping up to 2 adults, these classic doubles offer the same core amenities – flat-screen TV, Wi‑Fi, safe, balcony, hairdryer, coffee-making facilities, minibar*, bathroom with bath/shower, air conditioning, and daily cleaning with towel change.
Double Room for Sole Use
A double room configured for one guest, with the same layout and facilities as the standard doubles – a good choice for solo travellers wanting extra space.
Double Room with Pool View
These doubles sleep up to 2 adults and look out over the pool area – handy if you like to keep an eye on the action from your balcony. Facilities match the standard doubles: TV, Wi‑Fi, safe, hairdryer, coffee-making kit, minibar*, bath or shower, air conditioning and regular housekeeping.
Double Room with Pool View for Sole Use Sleeps 1 adult
All the perks of a pool-view room, just for you. Sleeps 1 adult with the same specification as above.
Preferred Double Room
A step up in comfort for 2 adults, Preferred rooms include all standard amenities plus bathrobes and slippers for added comfort, ideal if you like a more boutique feel. Expect TV, Wi‑Fi, safe, balcony, hairdryer, coffee-making facilities, minibar*, bath or shower, air conditioning and daily cleaning.
Preferred Double Room for Sole Use
Solo travellers can enjoy the extra touches of the Preferred category, including bathrobe and slippers, while benefiting from the same facilities as other Preferred rooms.
*Images indicative; layouts/views may vary.
*Local charges apply for some in-room services such as the minibar.
More info
Resort insights – Playa Del Ingles
Playa Del Ingles is Gran Canaria’s best-known resort – a lively blend of broad sandy beaches, dunes that roll into Maspalomas, and nightlife that runs from laid-back seafront bars to big-name clubs and drag shows in the commercial centres. Shopping malls like Yumbo, Kasbah and Cita pack in fashion stores, eateries and late-night venues, while the 8km swathe of sand stretches from San Agustin to Maspalomas for daytime strolls.
Good to know
• Country: Spain (Canary Islands)
• Language: Spanish (English widely understood in resort areas)
• Currency: Euro (€)
• Time difference: Same as UK (no time difference)
• Average flight time from UK: around 4.5 hours
• Local price guide (approximate): pint of local beer ~£2.10; three-course meal for two ~£42.00
Hotel Neptuno is adults-only (18+). Facilities, entertainment and All Inclusive inclusions can vary by season and may change without notice; some features are subject to weather, occupancy or operational reasons.
For entry rules and health guidance see the UK FCDO Spain advice.
Prices & book
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Live availability and real-time offers. Low deposits, full ATOL protection.